The Service is an online service which enables Users to have video and audio conferences, collaborate on documents, deliver presentations, perform product demonstrations and securely share confidential information from anywhere, anytime.
GetResponse undertakes to process the personal information of the Users and Participants and persons who have subscribed to GetResponse's newsletter in accordance with the provisions of the Polish Act on the Protection of Personal Data (Journal of Laws of 2014, item 1182; “Act") implemented in line with the Directive 95/46/EC of The European Parliament and of The Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data (Official Journal L 281 , 23/11/1995 P. 0031 - 0050).
User Data Processing
GetResponse collects personal information from Users who visit this Site and register with our Service. GetResponse is a data controller with respect to the User's data. Because of the nature of our Service we must collect from Users personal information such as (at the minimum): (i) first and last name, (ii) username, (iii) an email address to be used as a login, (iv) password, (v) billing information such as billing address and credit card information where necessary, (vi) phone, (vii) country, (viii) address, city, state, zip.
We may also ask Users to provide additional personal information such as (i) company name, (ii) title, (iii) educational institution and (iv) other company and (v) personal details that the User may opt out of by not entering data when asked. GetResponse uses the User's registration information to authenticate Users and provide access to the Service. GetResponse also uses the email addresses used in the registration information to communicate with our Users. From time to time, GetResponse may contact the User via email to notify them of changes to its Service and scheduled maintenance.
The User agrees and acknowledges that their information collected through our websites and related Services may be transferred across national boundaries and stored and processed in any of the countries around the world in which GetResponse maintains offices and data centers, including the United States. As for the countries from outside of the European Economic Area, GetResponse shall cooperate with only such entities that have joined the U.S.-EU Safe Harbor program.
Information that is provided by meeting organizers such as: User name, email address and any other business contact and meeting subject contact are considered confidential to the User. When the Participant registers with one of our Users for an online transmission, that information is provided to the User. GetResponse may store that information to fulfill our obligations to our Users. GetResponse will not use the information to send marketing information for GetResponse services or third party offers to the Participants. The User and Participants should be aware that any personal information they submit while in-session and chatting can be read, collected or used by the User and other Participants. GetResponse will not view information except as necessary to appropriately support the Service.
Provision of personal data in connection with the use of the Service is voluntary. Note, however, that the refusal to provide certain data may make it impossible for the User to use all or part of the Service functionalities.
The User is obliged to update the data provided in the registration form as soon as any change in these data has occurred.
Outsourcing of Participants Personal Data Processing
GetResponse recognizes the importance of respecting the privacy of Participants who decided to entrust their sensitive information with the User. We make every effort to safeguard their security. GetResponse will never use the information about the Participants you collect within our Service to send any information other than expressly provided by you, nor will we share it with or sell it to anyone else for such use.
The User acknowledges and agrees that by virtue of his role as an online meeting organizer, he is a personal data base administrator or a data processor in terms of personal data of the Participants and is solely responsible to fulfill his duties pursuant to the Act.
Participant's personal data processing may be outsourced by the User to GetResponse only where the User is the data controller (within the meaning of Article 7 item 4 of the Act) or where the latter processes such personal data on the basis of Article 31 of the Act (as a data processor).
GetResponse may process Participants data within its capacity of data processor as set out in Article 31 of the Act.
Participants data processing may be outsourced as regards email address and other Participant-related information considered by the User necessary to ensure proper provision of the Service.
Further passing of the job of data processing may take place only within the limits, and for the purpose of proper provision, of the Service.
As for the countries from outside of the European Economic Area, GetResponse shall cooperate with only such entities that have joined the U.S.-EU Safe Harbor program.
GetResponse declares that it provides security measures protecting the databases as defined in Articles 36– 39 of the Act, and meets the technical and organizational requirements specified in the provisions of Article 39a of the Act.
In case GetResponse does not fulfill its duties pursuant to the above provisions, the total liability of GetResponse, irrespective of the legal grounds of such liability, shall be limited to the direct damages sustained by the User. GetResponse shall not be liable for any indirect damages, subject to the intentional guilt or gross negligence of GetResponse. The total liability of GetResponse shall in no event exceed the amount of the remuneration due to GetResponse for the settlement period directly preceeding the settlement period in which the User raised his claim.
The User is entitled to conclude the contract on outsourcing the Participant's personal data processing with GetResponse. In order to do so, the User shall contact GetResponse via this form [http://www.clickmeeting.com/contact_us.html]. The User shall fill in the contract form with his business name, address, User's login or the Account title and the date of creating the Account within the Service (date of contract conclusion) and send two copies of signed contract to the GetResponse's postal address.
Erasure of Processed Data
GetResponse will retain User's and Participant's Data and the information regarding the User's Account for as long as needed to provide you the Service. We will retain and use the above data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
After removal of the User's Account from the Service, GetResponse shall store information related to the User and the Participant, as well as any statistical data concerning the Account and all information regarding the User's Account (together with all Conference data, the Content, email messages, statistics, Users and Participants' data) for a period of no less than 60 days (in the case of a free of charge Test Account) or 90 days (in the case of a payable Account). The processing of personal data by GetResponse after the removal may only involve holding of the same, unless performance of other operations on the data has been imposed on GetResponse by applicable regulations or competent authorities.
GetResponse will store personal data in accordance with the clause above solely for the purposes of (i) possible reactivation of the Account pursuant to Section XI. of the Terms of Service and (ii) performance of its duties as specified in the applicable regulations or as imposed by the competent authorities.
After the periods mentioned above (60 or 90 days respectively), the data will be permanently erased from the Service and their recovery will not be feasible. Participant's database may be returned to the User at its request made within 7 days of erasure of the data from the Service.
The User's Account information, username, password and user profile are password-protected so that they have secure access to entering and editing personal data. It is the User's responsibility to protect the security of their password. Access to the Service is protected by a unique username and password that is known to the User only. GetResponse has designed internal security processes that encrypt the User's password to protect it from being divulged or accessed by anyone other than the User. Neither GetResponse employees nor any of its contractors can obtain or access to the User's password. Neither GetResponse employees or nor any of its contractors will ask the User for their password via mail, email, telephone or in any other unsolicited manner.
User Access and Choice
If your personal information changes, or if you no longer desire our Service, you may correct, update, remove or request deletion by making the change on our member information page, by emailing our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
When the User sends us an email, we use their email address to thank them for their comment and/or reply to their question, and we will store their communication and our reply for any future correspondence. Beyond our initial reply, we will never use the User's email address to send them any unsolicited message or information, nor will we share it with or sell it to anyone else for such use.
When the User agrees to receive marketing information about services and products of GetResponse or our commercial partners, we use their email address and any other information they give us to provide them with the information about services and products of GetResponse or our commercial partners, until they ask us to stop (using the 'unsubscribe' instructions provided with each email, and/or on the site where they signed up, and/or as we otherwise provide).
We will never use the User's email address or other information to provide them with any unsolicited messages or information (unless that is part of the service they are requesting).
We do not sell or rent the User's and Participant's personal information to third parties for marketing purposes unless they have granted us permission to do so.
We may share the User's and Participant's personal information within other services of GetResponse for purposes of data processing or storage. We may also share the personal information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested Service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support. We only provide these third parties with the minimum amount of personal information necessary to complete/utilize the requested Service or transaction, and the third parties are not permitted to use the User's or Participant's personal information except for the limited purpose of completing/providing the requested Service or transaction.
We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process,
- if for any reason we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If GetResponse is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
As is true of most web sites, we gather certain information about visitors to our site automatically and store it in log files.
The site use information includes, but is not limited to, the following: the domain names, operating system in use (e.g. Macintosh, Windows), browser (e.g. Mozilla Firefox, Internet Explorer) and version, the website which referred the User to us, and other similar information. This information may be aggregated to measure the number of visits, average time spent on our website, pages viewed, time and date of visits, and other similar information. We may use and disclose site use information, for example, to measure the use of our website, improve the content, explain the utility of our website and services we provide, and to extend their functionality.
Similar to other commercial websites, the technology called "cookies" may be used to provide the User with tailored information. A cookie is a small piece of data that a website can send to the User's browser, which may then be stored on their hard drive, so we can recognize the user when they return. The User may be able to set their browser to notify them when they receive a cookie. Our cookies collect general information that enhances our ability to serve the User and measure the utility of our website.
A cookie cannot read personal data off a hard disk or read cookie files created by other sites; indeed, the only personal information a cookie can contain is information the User supplies him or herself. Accepting the cookies used on our website may give us access to information about the User's browsing behavior, which we may use to personalize their experience and track user traffic patterns, and to merge this info when the user registers. We do this in order to determine the usefulness of our website information to our Users and to see how effective our navigational structure is in helping users reach that information.
The User may browse most of Service's website without accepting cookies; however, some website functionality may be lost by the User disabling cookies on their computer. Information we collect may be used to enhance the use of our website, and to provide the User with a service that they ordered, arrange the website in the most customer friendly way, communicate special offers and featured items, and/or respond to any questions and suggestions.
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a User's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our Users' personal information.
We believe that keeping personal information secure is one of our most significant responsibilities.
We restrict access to personal information about the User and the Participants to those employees and others who need to know that information to assist us in our business, or to provide products or services to the User. We safeguard personal information, according to the established security standards and procedures, by maintaining physical, electronic, and procedural safeguards to the personal data information.
All of our Users' and Participants' information is restricted in our offices. Only employees who need the information to perform a specific job (e.g. our billing clerk or a customer service representative) are personally granted access to sensitive information.
When we request Users to enter sensitive information, such as their name, geographical address, email address, and a credit card number, it is encrypted and protected with the best encryption software in the industry SSL and processed through a reputable payment processor. While on the secure page, such as our order form, the lock icon at the bottom of web browsers, e.g. Mozilla Firefox or Microsoft Internet Explorer, becomes locked, as opposed to unlocked or open, when the User is just 'surfing'.
GetResponse stores its servers in a highly secure server environment, with surveillance and support to prevent unauthorized access and maintain data security.
We cannot guarantee the security of the User's data while it is being transmitted over the Internet and through servers that are beyond our control. We strive to protect the User's personal information but GetResponse cannot ensure or warrant the security of any information they transmit to our website or Services. Any data transmissions the User makes over the Internet are done so at their own risk. Once we receive the data transmission, we make our best efforts to ensure its security and privacy on our systems.
Service in-meeting information is encrypted from the beginning till the end and only accessible by the User and Participants. "In-meeting information" includes all screen sharing data and chat information. Information about scheduled meetings and meetings such as time, organizer, subject of meeting, are placed on our web site and are available to the User and logged Participants that received an invitation from the User via email or other means of communication.
Our Web site offers a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
The profile for your webpage you create on our site will be publicly accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.
Links to 3rd Party Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of GetResponse. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
Our web site offers you the opportunity to import your contacts via a CSV file into your address book. You should be aware that any information you provide in this area is voluntary. We collect the username and password for the email account you wish to import your contacts from and will only use it for that purpose.
With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
Social Media Widgets
You can log in to our site using Facebook Connect. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Changes to this Policy
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
We need the User's help in keeping the personal information they have shared with us accurate and up-to-date.
For additional inquiries about the privacy of the User's information, they can always contact GetResponse via email at firstname.lastname@example.org or by calling 1-877-725-425-2.
GETRESPONSE Sp. z o.o.
ul.Arkonska 6, A3
80-387 Gdansk, POLAND.